Be Heard Voice Dashboard

Be Heard Voice Dashboard

Status: Live · Last deploy 4 min ago

247 calls this week · 94.2% auto-resolved

Answered Calls

1,824

Booked Appointments

413

Average Handle Time

2m 11s

Lead Capture Rate

38.7%

Call History

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Playback Speed

Voice Settings

Voice Provider

No key configured yet. Add your key to enable ElevenLabs.

Voice Preview

Business Settings

Greeting Templates

Program main, after-hours, holiday, transfer, and fallback prompts used by runtime.

Call Routing Matrix

Set up simple call reasons and how each one should be handled by your office.

If route mode is Live Transfer, enter your direct line like +12085550123.

Call Rule 1

Caller info to collect

Typical minimum is Caller name + Main phone. Add cell if you want text follow-up.

Call Rule 2

Caller info to collect

Typical minimum is Caller name + Main phone. Add cell if you want text follow-up.

Call Rule 3

Caller info to collect

Typical minimum is Caller name + Main phone. Add cell if you want text follow-up.

Bulk CSV Import

For larger teams, upload a CSV with headers like intent, department, route_mode, transfer_number, required_fields, and script.

Pronunciation Helper

Add brand or people names and how they should sound. Example: Iliad Media Group -> Ill-ee-ad Media Group.

White Label Mode

Remove Be Heard branding, use your own domain/logo, and unlock reseller controls.

Embed & Phone Routing

<script src="https://beheardvoice.com/embed.js" data-agent="bhv-live"></script>

Primary number: +1 (877) 327-1411 · Twilio trunk connected